If you are experiencing an issue with your carrier; including proper usage or fit, please contact CustomerService@mybabynest.com or call 877-692-2296 before returning. Our Customer Service Team will be happy to assist you and recommend the best solution.
If you purchased your item(s) through a retailer other than My Baby Nest, please contact them for returns and exchanges. MBN
cannot refund orders that were purchased from another retailer. However, if you have a defective item that needs replacement you may
contact My Baby Nest directly at 877-692-2296 or email: Customer Service at: CustomerService@mybabynest.com. Thank you.
All items returned must be received within 30 days of purchase. Items MUST be in new sellable condition; with the original packaging. Items
deemed worn, unsellable or received after 30 days of purchase will be returned to the sender.
Orders made directly through My Baby Nest:
||Make sure packing slip and return form is completed and included in package. Returns without packing slips will not be able to be processed and will be returned.
|2.||Mark the reason for the return. Please indicate your exact request.|
|3.||Send the item in its original packaging.|
|4.||Pack the item carefully so that it will not be damaged during the shipping process.|
|5.||Use a secure shipping method to send the item so that it can be tracked. MBN is not responsible for items lost during shipping.|
Harris Mfg. Co. Inc.
C/O My Baby Nest
550 W. Ingham Ave.
Trenton, NJ 08638